Our dedicated support team is here to ensure you receive exceptional care and guidance as you navigate your diagnosis. We understand that discussing HIV can be challenging, and we may be among the first people you confide in. We recognise that everyone’s journey is unique, so we're here to listen and connect you with the support that best fits your needs, no matter your circumstances.

We can connect you with one of our compassionate HIV-positive volunteers who have personal experience navigating their own journey with HIV. Their lived experience can be invaluable as you manage various aspects of living with HIV, and many people find comfort in discussing their concerns with someone who truly understands.

We all encounter times when a bit of extra support can make a difference. Whether you’re looking for guidance on sharing your HIV status with friends, family, or your employer, assistance with accessing benefits, addressing housing concerns, attending medical appointments, or advocating for your rights, we’re here to help. If challenges become particularly overwhelming, we can also provide access to food bank vouchers.

Our Open House welcomes anyone in Berkshire and North Hampshire affected by HIV. Join us for a relaxed, friendly gathering where you can connect with others living with HIV, share experiences, and make new friends. You’ll also have the opportunity to speak with our support team about any questions or concerns. Food and free WiFi are provided to make your time with us comfortable and enjoyable.

We’re pleased to offer a range of free counselling services with BACP-registered counselors, supporting individuals facing challenges related to HIV.

Counselling is tailored to help individuals adjust to their diagnosis or navigate the beginning stages of medication. And for those whose circumstances impact their ability to manage their condition effectively, providing sustained support to build resilience and stability.

Our services are designed to meet people wherever they are on their journey, offering compassionate support every step of the way.

Sometimes we can all get a bit disconnected and need a little emotional support. Our mentor programme pairs you with a volunteer who can help you get out and about in the community and gain new life skills, or simply meet you to have a chat and a cup of tea or to have something to eat together. Mentor volunteers could be positive or negative and if they are negative you can help them to understand what it is like to live with HIV and become more HIV aware.